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FREQUENTLY ASKED QUESTIONS
Here you will find all our FAQs. Use the search below to get started.
Question:
Atrax can act as an Importer or Exporter of record only under very specific circumstances after ensuring all legal requirements are met before the shipment can clear through customs. Please contact us for more information if you need this service.
- Freight
Question:
Yes, Atrax can assist with the packaging of dangerous goods for all modes of transport. We also provide assistance with issuing the Dangerous Goods Declaration (DGD) certificate, which is required for international transport. Our services ensure that your hazardous cargo is packaged and documented in compliance with all relevant safety regulations.
- Freight
Question:
Atrax can assist with the application for, scheduling of and attending to inspections by regulatory authorties such as SGS or Bureau Veritas on behalf of our customers, as part of our integrated logistics offering.
- Freight
Question:
Yes, Atrax is well-equipped to manage temporary imports of aircrafts, including handling inspections, exports, and the liquidation of SARS deposits required for aircraft clearances.
- Customs
Question:
Yes, Atrax can build your eCommerce store. We offer quick setups for Shopify or WooCommerce websites, including payment portal integration and indexing of your products. Our services ensure a hassle-free, customized online shopping platform tailored to your needs.
- E-Commerce
Question:
Atrax can assist you with developing your online store which integrates with our Warehouse Management System to allow for stock visibility and order fulfillment. We could have your entire online store ready in only 2-3 weeks and can assist with training sessions for you and your team!
- E-Commerce
Question:
Atrax can consolidate cargo from various shippers and assist in consolidating as one shipment for export by either air or sea freight, using our own warehouse to securely store cargo while preparing for and planning the shipment.
- Freight
Question:
Yes, Atrax can assist with procuring stock on your behalf as part of our comprehensive eCommerce fulfillment services. This ensures that your inventory needs are met efficiently, allowing you to focus on other aspects of your business.
- E-Commerce
Question:
Yes, Atrax offers storage solutions in our warehouses and can handle the export of your goods from South Africa to other countries. This service includes managing all aspects of the export process, ensuring a smooth transition of your goods across borders.
- Freight
