New look and feel!

Privacy Policy

This Privacy Policy Applies to all non-public, online and off-line, collected, stored, processed, transferred, and used personal data of Atrax’s customers, vendors, employees, agents, contractors, and others who share their personal data with us.

Personal Identification Information
When you access certain sections on our website the system may require you to provide information. Users may be asked for, as appropriate, their name, email address, and mailing address. Users may, however, visit our site anonymously.

We will collect personal identification information from users only if they voluntarily submit such information.

Non-personal Identification Information
We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer, and technical information about the user’s means of connection to our site, such as the operating system and the Internet service providers utilised and other similar information.

Web Browser And The Use Of Cookies
Our site may use “cookies” to enhance user experience. A user’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

The website also uses Google Analytics, a web analytics service provided by Google Inc. The system uses cookies to generate knowledge on how you use our website which is transmitted and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activities. Google will not associate your IP address with any other date held by Google.

You can prevent Google’s collection and use of data by downloading and installing the browser plugin available at *Note the team at Atrax will not be held liable for any external recourses provided on their website.


Atrax Logistics may collect and use users personal information for the following purposes:

  • Data about our customers in order to effectively provide the service necessary to support the entire supply chain solution or other services requested for example storage of goods or transportation of goods.
  • Collect and process data about our vendors/suppliers so that we can contact them if necessary and ensure we retain our service levels.
  • Personal data about our employees to carry out human resources management and to provide benefits for employees
  • To improve customer service, the information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience. We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
  • To improve our site, we may use the feedback you provide to improve our products and services.


We adopt appropriate data collection, storage and processing practices and security measures including encryption to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

We use Microsoft Office 365 and Azure to protect all our data in addition, we have advanced enterprise level firewalls and encryption for all data while it is being sent over the internet. The Azure data centres used by Atrax are ISO27018 certified for cloud privacy and Azure has a large and increasing number of advanced security features. Atrax is continually adopting and adding these to our product set as we adopted a ‘design for privacy’ approach to our applications.

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted for the purposes outlined above. All information provided by users is stored in accordance with and for as long as required by applicable law.

Atrax Logistics retains personal data collected for reasonable periods of time, in accordance with specific policies or as required by law. Data collected for a specific purpose will only be used for the purpose intended and will not be actively stored once the purpose has been fulfilled.

Atrax Logistics website is not intended for children under the age of 13 and Atrax Logistics will not knowingly collect data from children from 13 and below except when permitted by the relevant law.

Atrax Logistics has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using the Atrax Logistics website and any other programs of Atrax, you signify your acceptance of this policy. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact us at: [email protected]

Atrax Logistics SA and its affiliated companies (together herein referred to as ” the “Company”, “we”, or “us”) are firmly committed to protecting your privacy. This privacy policy has been created in order to demonstrate our company’s commitment to keeping personal data private and secure. personal data means any information that relates to an individual to the extent that any individual is or can be identified from that information. Personal data can be in any form (e.g., paper, electronic, video, audio). It is Atrax’s policy to take all necessary steps to ensure that all personal data processed by us is processed fairly and lawfully. All of our employees, data processors, and third party service providers who have access to personal data are obliged to respect the confidentiality of personal data and comply with this privacy policy.